Reference

Account Terms Conditions Explained

These terms set out how your account operates on mata778 — covering wallet activity via DANA, OVO, and GoPay, lobby access conditions, and what happens when rules are broken.

Account EligibilityWallet Activity RulesLobby Access TermsDANA, OVO & GoPayAccount Security
mata778 Account Terms Conditions Explained
DATA AND SECURITY

How We Handle Your Account Data and Cookies

Keeping your account secure is a condition baked into how mata778 operates — not an afterthought. We collect only the data your account needs to function: login credentials, wallet identifiers for DANA, OVO, and GoPay, and a record of your transactions. Nothing is sold or shared with third parties. Every login and transaction page uses an encrypted connection. If you need to update registered details or request a data correction, contact our team through live chat.

Data We Collect

We collect account credentials, wallet identifiers for DANA, OVO, and GoPay, and transaction records. We do not collect data beyond what is needed for your account to function.

Cookie Policy

Cookies keep your session active and remember your wallet preference between visits. You can adjust cookie settings through your browser; some features may not work without them.

Account Security Steps

Login and transaction pages use encrypted connections. If you notice access you did not authorise, reach support immediately via live chat to lock the account while we review.

Requesting Data Changes

To correct registered contact details or request a review of stored data, contact support via live chat. Changes to your GoPay or OVO payment method require wallet re-verification.

REACH OUR TEAM

How to Contact Us About These Terms

If you have questions about anything in these terms — from how we handle wallet activity via DANA or GoPay, to how access conditions apply in your region — our support team handles those queries directly. Reach us through live chat inside your account, or send a written request if the matter needs a documented trail. For account-closure requests or disputes under these terms, live chat is the quickest path; email works when you need a written record.

Team online

Live Chat

Open the chat window inside your mata778 account to ask about specific terms, wallet rules, or access conditions. Our team handles queries in the order they arrive.

Email Support

Send a written query to our support address for formal terms questions, account disputes, or situations that need a documented response trail for your records.

Account Help Area

Check the help area inside your account for answers on wallet rules, access conditions, and how these terms relate to your DANA, OVO, or GoPay activity.

Frequently Asked Questions About Our Terms

The questions below cover what most people want to know about how these terms work — who they apply to, what changes when we revise the terms, how wallet conditions for DANA, OVO, and GoPay connect to our account rules, and how to request account changes or closures. If your question is not answered here, the live chat inside your account connects you to someone who can help directly.

They apply to anyone who opens an account on mata778 and accesses the lobby, regardless of whether you deposit via DANA, OVO, GoPay, or bank transfer.

Access and certain features depend on local law and eligible regions. Players in Yogyakarta and across Indonesia should confirm that using our platform is lawful in their location.

We may suspend or close your account — for example, if you share login details or hold duplicate accounts. We will notify you through your registered contact when action is taken.

We update them as our services change. The current version is always on this page; we notify you directly when a revision materially affects how your account operates.

Yes. Transactions through those wallets are also subject to each provider's own conditions. Our terms cover your account activity on the mata778 side only.

Contact our support team via live chat or email and we will process the closure. Any pending wallet balance follows our standard withdrawal process before the account is closed.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.